Privacy policy
Introduction
This Privacy Policy describes how Ezone collects, uses and protects your personal data during your use of our e-commerce site. By interacting with us and providing your personal data, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect various personal data to improve your shopping experience on our site. This includes :
- Information provided when creating an account, such as identity, contact and payment data.
- Information collected automatically when you browse our site, such as your purchase history, products viewed and interactions with our interface.
- Information obtained from third parties, such as payment service providers, to facilitate transactions and deliveries.
Use of Your Personal Data
We use your personal data for the following purposes related to your shopping experience on our e-commerce site:
- Processing your orders and monitoring their delivery.
- Communicating with you regarding your purchases, including delivery updates or questions about your preferences.
- Personalizing your online experience based on your shopping habits and preferences.
- Improving our services by using aggregated data to analyze purchasing trends and customer behaviors.
- Compliance with legal obligations, such as combating fraud or protecting your rights as a consumer.
Sharing Your Personal Data
When you make a purchase on our site, you acknowledge that we may share your personal data with:
- Logistics service providers for the delivery of your orders.
- Payment service providers for the secure processing of your transactions.
- Marketing service providers to inform you about our products and offers.
- The competent authorities in the event of a legal request or the need to comply with the law.
International Transfers
Your personal data may be transferred to locations in other countries in compliance with applicable laws. We ensure necessary measures are in place to protect your data and uphold your legal rights.
Data Security
We implement appropriate security measures to prevent unauthorized access, use, or disclosure of your personal data. Access to your data is limited to authorized personnel only, subject to confidentiality obligations.
Data Retention
We retain your personal data for as long as necessary to process your orders and to comply with our legal obligations. Once they are no longer needed for these purposes, we securely delete them.
Your Legal Rights
You have rights under data protection laws concerning your personal data, including the right to access, correct, or erase your data, object to or restrict processing, and unsubscribe from communications. You can exercise these rights at any time.
Further Details
For more information on how we process your personal data or to exercise your legal rights, please contact our Data Privacy Officer.
This Privacy Policy may be updated periodically, so we recommend reviewing it regularly for any changes.